Account and profile
Select a question to read the answer. If you arrive from the Guide page, the selected question opens automatically.
Do I need to create an account to buy?+
You can follow the options shown during checkout. If you have an account, sign in before purchasing so you can more easily find information linked to your orders.
How do I access my account?+
Use the account icon in the shop and enter the email address associated with your purchases. If Shopify asks for an access code, follow the instructions sent by email.
How do I change my personal details?+
Sign in to your account to update the available details. If you need to correct information related to an order already placed, contact customer service and provide the order number.
Where can I see my orders?+
If the order is linked to your account, you will find it in your personal area. Alternatively, you can use the confirmation emails received after purchase.
How do I change the shop language or country?+
Use the language and country selectors in the shop. Availability of languages, currencies and products may depend on the selected market.
Can I buy as a business?+
Yes. Enter the required billing details and, for B2B needs or dedicated terms, contact customer service before ordering.