Legal notice

Legal notice

1. Shop operator

Azienda Agricola Edoardo Patrone, Borgata Baceno 51, 28845 Domodossola (VB), Italy. VAT / tax ID 02496660032. Email: info@edoardopatrone.com. E-commerce: e-commerce@edoardopatrone.com.

2. Purpose

The shop offers goods, wine, food and non-food products, vouchers, experiences and services. Essential features, prices and specific conditions are shown on the relevant page and at checkout.

3. Completing a purchase

Orders are concluded through Shopify checkout and the related confirmation messages sent to the customer.

4. Prices, taxes and costs

Consumer prices follow the applicable market settings. Taxes, shipping and additional costs are indicated before the order is concluded.

5. Payments

Available methods are shown at checkout and may vary by country, device and purchase type. Payments are processed through the enabled checkout systems.

6. Shipping and collection

Destinations, costs and available options appear at checkout. Consult the shipping policy for details.

7. Withdrawal, returns and refunds

Distance purchases by consumers carry a statutory 14-day withdrawal right where provided by law. For eligible items, Edoardo Patrone also offers a commercial policy up to 30 days from delivery, with store credit from day 15 to day 30. Conditions, exceptions and procedures appear in the refund policy.

8. Statutory conformity guarantee

Consumer goods are covered by statutory conformity guarantee rights. In case of a defect or non-conformity, consumers may exercise statutory remedies under their relevant conditions.

9. Vouchers, experiences and events

Vouchers, events, tastings, experiences and services may have specific validity, booking, availability, cancellation and withdrawal conditions, indicated on the relevant page or purchase communication. Leisure, catering, accommodation or other services for a specific date or period may be subject to statutory withdrawal exceptions.

10. Privacy

Personal data is processed according to the privacy policy and privacy tools available in the shop.

11. Applicable law and consumer protection

Italian law applies without prejudice to mandatory consumer rights under applicable law. Consumer disputes remain subject to the jurisdiction provided by law.

12. Changes

This information may be updated. Each purchase is governed by the conditions applicable when the order was placed, subject to mandatory provisions.